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County Hotel, Stornoway (Isle of Lewis)
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Key details
About the Hotel
12-14 Francis Street,
Stornoway (Isle of Lewis),
United Kingdom,
HS1 2XB,
Highlands
The County Hotel is a family-run establishment located in the center of Stornoway, making it an ideal base for exploring the scenic beauty of Lewis and Harris. Guests can easily access the newly refurbished Iolaire Memorial site, a popular attraction for those interested in Hebridean history. The hotel is within walking distance of the town's Cultural Centre and museum, enriching the cultural experience of visitors. The County Hotel is known for its unique blend of hospitality and local flavor, offering a welcoming environment for both holidaymakers and business travelers.
Location
Situated within a two-minute walk from the ferry terminal, the County Hotel is easily accessible for travelers. The hotel is adjacent to Martin's Memorial Church and only a short distance from local attractions like An Lanntair, Stornoway's arts center. For those traveling without a vehicle, the nearby bus station offers convenient public transportation options.
Rooms
The County Hotel features fourteen comfortably furnished rooms, including single, twin, and double options. Each room is designed with a simple but modern aesthetic, ensuring a crisp and fresh atmosphere. Amenities include free Wi-Fi, flat-screen TVs, and tea and coffee-making facilities. Guests can check in from around 12:00 hours, with early access available upon request.
Eat & Drink
The hotel's restaurant, Sesgair, offers a diverse menu that includes Indian, Chinese, and vegetarian dishes, appealing to various tastes. Guests can enjoy a casual snack or a more formal dinner in a warm and inviting ambiance that's popular among locals and visitors alike. The restaurant also provides a lunch menu and takeaway options, making it convenient for those on the go.
Leisure & Business
The County Hotel presents a range of tour options for guests eager to explore Lewis and Harris, showcasing the islands' history and natural beauty. There are opportunities for both relaxation and adventure, with sightseeing excursions that include notable landmarks like the Callanish Stones and the Isle of Harris Tweed Centre. Additionally, the hotel's private dining room serves as an ideal venue for business meetings or intimate gatherings.
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Getting around
A list of all available modes of transport
City Centre
Stornoway (Isle of Lewis)300 m
Airports
Stornoway (SYY)
6.2
km
Benbecula (BEB)
153.1
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Options!
“The breakfast buffet was a highlight, featuring a wide array of fresh fruits and gourmet pastries.” view full review
Relaxing Spa
“The spa treatments were wonderfully soothing, particularly the deep tissue massage that melted away all my stress.” view full review
Immaculate Room!
“The room was spotless, with meticulous attention to detail that made the stay incredibly comfortable.” view full review
Thoughtful Design
“The accessible features provided made movement within the hotel easy and accommodating, enhancing our overall experience.” view full review
General
Free Wi-Fi
Parking
24-hour reception
Rooms/ Facilities for disabled
Services
Laundry
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Facilities for people with disabilities
Bathroom for disabled
Show more
Location
12-14 Francis Street,
Stornoway (Isle of Lewis),
United Kingdom,
HS1 2XB,
Highlands
Map view
12-14 Francis Street,
Stornoway (Isle of Lewis),
United Kingdom,
HS1 2XB,
Highlands
City landmarks
Castle
Lews Castle
970 m
Museum
Lewis, Stornoway
950 m
Church
St Peter's Scottish Episcopal Church
830 m
Park
Stornoway Castle Grounds
1.0
km
Church
St Moluag's Episcopal Church
2.3
km
Eoropie Beach
2.3
km
Shader
Steinacleit Stone Circle
2.3
km
Port of Ness
Harbour View Gallery
2.3
km
Gallery
Lews Castle Grounds
2.8
km
Camping
Reef Beach
3.2
km
Nearby
Gallery
An Lanntair
100 m
Cromwell Street Amity House
Stornoway Harbour
240 m
The Braigh Point
St Columba's Chapel
190 m
3 Bayhead
Lewis Loom Centre
340 m
Stornoway Town Hall 2 5 Cromwell Street
Story of Harris Tweed at Stornoway Town Hall
160 m
Ness House Port Nis
Ness Fishery Memorial
190 m
Amity House
Stornoway Port Authority
330 m
Restaurants
Camerons Chip Shop
250 m
33 Point Street
The Tearoom
160 m
3 Cromwell Street
Porkie's Burgers
190 m
Bank Street
The Blue Lobster
270 m
Harbour View Stornoway Harbour front Cromwell Cromwell Street Quay Harbour facing
Church Street Chip Shop
280 m
6 Church Street
Capones
300 m
84 Strand Street
Big Bite
210 m
35 Point Street
Kopi Java
300 m
87 Cromwell Street
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Central location
Friendly staff
Poor dining experience
Cleanliness issues
7.8/10
Very good
Rooms
7.8
Location
9.2
Service
8.1
Dining
6.9
Guest reviews
7.8/10
based on 30 reviews
Frank
United States,
January
2025
8.6/10
My stay at the County Hotel was a delightful experience overall. The staff treated us like friends and made us feel welcome throughout our visit. The cleanliness and comfort of the rooms were impressive, and the location made it easy to explore the town. However, we faced a frustrating delay during dinner that detracted from an otherwise enjoyable meal.
Rooms
9.0
The rooms were large, clean, and comfortable, with a modern bathroom and ample space for our belongings.
Service
10.0
The service from the staff was exceptional, as they were attentive and accommodating to our needs, especially during our unplanned extended stay.
Location
9.0
The hotel is centrally located, making it convenient to walk to many attractions and just a short drive from the airport.
Dining
7.0
The breakfast was delicious with a good variety, but we did encounter some issues with dinner service that caused delays.
Facilities
8.0
The hotel provided a lively bar atmosphere and had well-maintained common areas.
Christina
United Kingdom,
January
2025
6.2/10
My visit to this hotel left me with mixed feelings. While the hotel's location was perfect for exploring the town and the staff were genuinely friendly, I had a disappointing experience with dining and service. The cleanliness of the hotel could definitely use some improvement, and the confusion over menu prices was frustrating. Overall, I appreciated certain aspects but wouldn't return based on my experience.
Rooms
7.0
The room I stayed in was warm and clean, but the mattress was softer than I prefer.
Service
5.0
Service during meals could use improvement; the delays in receiving our food were quite disappointing.
Location
9.0
The hotel's location was excellent, right in the center of town and close to various attractions.
Dining
5.0
Unfortunately, the dining experience was not up to par, with discrepancies in menu pricing and a lack of healthy options.
Facilities
6.0
Facilities like the bar were enjoyable, but overall, they didn't impress me as much as I had hoped.
Central location
Poor dining experience
Paul
United States,
December
2024
6.2/10
Overall, my experience at the hotel had its ups and downs. The staff were genuinely lovely and made me feel welcomed, and the breakfast was delicious, especially if you get your toast ordered early. However, some areas need improvement, particularly the room's condition and the dining quality which was hit or miss. The shower facilities were lacking, which was disappointing.
Rooms
5.0
The rooms had a clean feel, but the carpeting showed some wear and desperately needed updating which affected their overall comfort.
Service
9.0
The staff were incredibly attentive and went out of their way to ensure I had everything I needed during my stay.
Location
8.0
The hotel’s location was convenient for exploring the area, making it easy to access nearby attractions and dining options.
Dining
5.0
While the breakfast was enjoyable, my dinner experience was disappointing, particularly with the curry, which was way too salty.
Facilities
5.0
The amenities were generally okay but could use some modernizing, especially the shower setup.
Ava
United Kingdom,
December
2024
6.0/10
Rooms
Service
Location
Dining
Facilities
Samuel
United States,
December
2024
9.8/10
I had a wonderful experience at the County Hotel! The staff were incredibly welcoming, making us feel like friends from the moment we arrived. The location is perfect for exploring the town, and the breakfast options were simply delicious. However, I did notice that some areas of the hotel seemed a bit outdated, which slightly impacted the overall vibe.
Rooms
9.0
The room was spacious, clean, and very comfortable, with a modern bathroom that had a fantastic shower.
Service
10.0
Service was exceptional, with attentive staff who went above and beyond to help us during our stay.
Location
10.0
The hotel is centrally located, making it easy to visit shops, restaurants, and the harbor.
Dining
9.0
Breakfast was cooked fresh to order and very enjoyable. We also had a lovely evening meal with plenty of options on the menu.
Facilities
7.0
While the main areas were nice, the upstairs could use some updating, especially the carpets.
Dick
United Kingdom,
December
2024
8.0/10
I was pleasantly surprised by my recent stay at the County Hotel after my previous experience wasn't great. The rooms were clean and comfortable, and the restaurant offered excellent food and service. However, some aspects still need improvement, particularly in terms of maintenance and consistency in the dining options available.
Rooms
8.0
The rooms were clean and comfortable, showcasing a significant improvement from my last visit.
Service
9.0
The staff were friendly and attentive, enhancing my overall experience.
Location
Dining
7.0
The variety of food was impressive, but there were some issues with the dining hours limiting options.
Facilities
Philip
United Kingdom,
November
2024
5.0/10
I had a mixed experience at this hotel. While the staff were incredibly friendly and the location was fantastic, the dining experience fell short with lukewarm food and long wait times. The cleanliness of the hotel could also use improvements, as there were issues with mold and odor in the rooms. Overall, I appreciated the warm hospitality but felt that the hotel needs some serious upgrades, especially considering the price.
Rooms
5.0
The room had significant issues, including mold on the windows and a very poor shower experience.
Service
5.0
Service was inconsistent; while the staff tried to be accommodating, the long waits and lack of follow-up were disappointing.
Location
8.0
The hotel is conveniently located with great access to local attractions and the town center.
Dining
5.0
The dining experience was frustrating, with meals arriving lukewarm and long wait times, but the dessert options were quite good.
Facilities
5.0
The hotel appeared to require refurbishment, particularly in cleanliness and maintenance.
Friendly staff
Cleanliness issues
Emerson
United Kingdom,
November
2024
7.4/10
During my recent stay, I found the hotel to have a relaxed atmosphere with very friendly service and delicious food. The location was great, providing easy access to local attractions, but the dining service had a significant hiccup that left a sour taste in my mouth. Overall, it’s a nice spot for a laid-back experience if you don’t mind potential service inconsistencies.
Rooms
9.0
The room was comfortable and ideal for our needs, making for a pleasant stay.
Service
7.0
The staff were helpful and friendly, creating a welcoming environment, though there was a frustrating experience during our lunch visit.
Location
9.0
The hotel is centrally located, providing easy access to the harbor and attractions in Stornoway.
Dining
5.0
While the restaurant offered lovely food, our lunch experience was marred by a significant delay in service that was disappointing.
Facilities
7.0
The overall facilities seemed to meet the basic needs well, though some areas could use an update.
Steven
United States,
November
2024
9.0/10
I had an incredible experience at this hotel. The location was perfect, just a short walk from everything we wanted to see in Stornoway. Our room was clean and quiet, which made for a comfortable stay. The staff went above and beyond to provide exceptional service, making us feel truly valued. However, the dining experience was a bit lacking at times, especially with the limited options available in the evenings. Overall, I highly recommend it for a getaway.
Rooms
9.0
The room was fresh, clean, and provided a quiet space to relax.
Service
10.0
The staff was friendly and extremely helpful, especially the gentleman who arranged breakfast for us.
Location
10.0
The hotel is centrally located, making it easy to explore the harbor, shops, and local attractions.
Dining
7.0
While breakfast was a highlight, the limited dinner choices were disappointing, especially after 7:30 PM.
Facilities
8.0
The overall cleanliness of the hotel is commendable, but improvements are needed in the dining options.
Parker
United Kingdom,
November
2024
8.2/10
I had a great experience overall at this hotel, with excellent food and attentive service. The relaxed atmosphere created by the staff made my stay enjoyable, although the building itself could use a bit of updating. The location is convenient, but some areas may feel a bit tired. It's definitely a good spot if you want quality dining options and a friendly touch.
Rooms
7.0
The rooms were clean and comfortable, although they felt a bit dated.
Service
9.0
The staff was exceptionally friendly and attentive, making sure we had everything we needed.
Location
8.0
The hotel is conveniently located, allowing easy access to local attractions and the harbor.
Dining
10.0
Dining was a highlight, with fantastic dishes like fish and chips and delicious pies.
Facilities
7.0
While the hotel shows signs of wear, the dining and bar areas were enjoyable and welcoming.
Marc
United States,
November
2024
8.2/10
I had a great experience at this hotel, with the staff being exceptionally helpful and friendly. The food was delicious and the atmosphere in the bar was lively, making for a pleasant evening. On the downside, I did notice that the cleanliness in some areas could be improved, and there were a few pricing discrepancies with the menu that caused some confusion. Overall, it was a comfortable stay with some minor issues.
Rooms
8.0
The rooms were clean and tidy, making for a comfortable night's sleep.
Service
10.0
The staff went out of their way to be helpful and friendly, enhancing my stay significantly.
Location
9.0
The hotel is conveniently located, making it easy to explore the town and its attractions.
Dining
7.0
The dining options were varied and offered both traditional dishes and curry house selections. The meal I had was enjoyable, but there was some confusion with the menu pricing.
Facilities
7.0
The facilities were quite satisfactory, though some areas could use a bit more attention to cleanliness.
Katherine
United States,
November
2024
8.4/10
I had a comfortable stay at this hotel, with friendly and helpful staff that made my experience enjoyable. The location was perfect for catching the ferry, and I appreciated the variety of dining options available. However, there were some minor service delays during my meal, which slightly detracted from the overall experience.
Rooms
9.0
The rooms were clean and very comfortable, providing a nice atmosphere for a restful night.
Service
8.0
The staff was very helpful, although there were a few delays during meals.
Location
10.0
The hotel is conveniently located near the ferry port, making it easy to access the islands.
Dining
7.0
The restaurant provided delicious meals with a good atmosphere, although I encountered minor wait times.
Facilities
8.0
The hotel offered great amenities, including robust Wi-Fi, which was a plus.
Ann
United States,
November
2024
9.0/10
My stay at this centrally located hotel was fantastic! The rooms were clean and bright, providing a comfortable escape after a day of exploring. The highlight was undoubtedly the food; I enjoyed delicious meals during both breakfast and dinner. The staff was incredibly accommodating, making it a truly memorable experience. The only downside was that the dining experience did get a little busy at times, but the wait was worth it.
Rooms
9.0
The rooms were clean, bright, and comfortable, making my stay enjoyable.
Service
10.0
The staff went above and beyond to ensure a pleasant stay.
Location
10.0
The hotel is centrally located, making it easy to explore local attractions and restaurants.
Dining
10.0
Breakfast offered a delicious variety, and dinner was equally impressive with both Indian and European menus.
Facilities
8.0
The overall ambiance and charm of the old property contributed positively to my experience.
Fred
United States,
November
2024
6.6/10
While the hotel environment is welcoming and the rooms are modern and clean, the dining experience was frustrating due to slow service and lukewarm meals. Although the staff was friendly, there were a few hiccups in the service, particularly during meal times, which detracted from an otherwise pleasant stay.
Rooms
7.0
The rooms were modern, clean, and comfortable, though the old-style windows let in a lot of noise from outside.
Service
6.0
The service was far from ideal, with long wait times for meals and inconsistencies in food quality.
Location
9.0
The hotel is centrally located, allowing easy access to local attractions, shops, and the harbor.
Dining
5.0
The dining experience was disappointing, highlighted by slow service and meals that were not served at a satisfactory temperature.
Facilities
6.0
Facilities could be improved, particularly regarding the heating in the bathrooms and the limited shower space.
Georgina
United Kingdom,
November
2024
8.6/10
My recent stay at the hotel was highlighted by a warm and welcoming atmosphere, combined with outstanding food and service. The dining options were fitting for all tastes, and the cleanliness was remarkable. However, I encountered some inconsistencies during my experience, particularly concerning menu pricing which did leave a sour note. Still, the overall value and quality of the offerings made it a pleasant stay.
Rooms
9.0
The room I stayed in was spacious, tidy, and equipped with modern features that enhanced my comfort.
Service
8.0
Service was generally very good, with the staff being attentive to our needs and providing a personal touch that made us feel valued.
Location
10.0
The hotel's central location was ideal for exploring the area, making it very convenient to access numerous local attractions.
Dining
8.0
The food quality was excellent with a great variety on the menu, making each dining experience enjoyable, though there were a couple of pricing discrepancies that should be addressed.
Facilities
8.0
Facilities were well-maintained and offered everything necessary for a comfortable stay, including good Wi-Fi service.